Shipping Policy
This Shipping Policy explains how Stealth Research Labs manages order processing, fulfillment, estimated delivery times, tracking, shipping support, and shipment-related communication for research-use-only compounds.
Shipping Summary: Orders placed before 2:00 PM ET on a business day ship the same day after payment verification. Most other orders ship within 24 hours after processing begins on the next business day. U.S. orders ship by USPS Priority Mail, FedEx - 2Day, or FedEx - Overnight, as selected at checkout. Orders with a subtotal of $200 or more qualify for free USPS Priority Mail to U.S. destinations after discounts. FedEx upgrades remain paid options.
1. Shipping Rates and Services
- Handling Time: Orders placed before 2:00 PM ET on a business day ship the same day after successful payment verification and order review. Orders placed after the cutoff, on weekends, or on holidays begin processing on the next business day; most ship within 24 hours after processing begins.
- USPS Priority Mail: $9.99. Free for qualifying U.S. orders with a subtotal of $200 or more after discounts.
- FedEx Upgrades: FedEx - 2Day: $19.99. FedEx - Overnight: $39.99. These rates apply even when an order qualifies for free USPS Priority Mail.
- Shipping Rates: Available U.S. shipping methods and charges are displayed during checkout before payment is completed. International shipping is quoted individually before payment.
- Free Shipping: Orders with a subtotal of $200 or more qualify for free USPS Priority Mail to U.S. destinations after discounts. FedEx upgrades remain paid options.
- Tracking: A tracking number is sent by email after the shipping carrier scans the package.
- International Shipping: International orders are reviewed individually. Customers outside the United States should contact us before ordering to confirm destination eligibility, shipping availability, and estimated cost.
Delivery estimates begin after an order has been dispatched. Carrier delays, severe weather, customs processing, destination restrictions, and other circumstances outside our reasonable control may affect actual delivery times.
2. Order Processing
Orders placed before 2:00 PM ET on a business day ship the same day after successful payment verification and internal order review. Most other orders ship within 24 hours after processing begins on the next business day.
Orders placed after the daily cutoff time, on weekends, or on holidays begin processing on the next business day.
Processing may take longer when payment requires additional review, product availability changes, submitted information is incomplete, or circumstances outside our reasonable control affect fulfillment.
Customers are responsible for reviewing all billing, shipping, contact, and account information before submitting an order.
3. Shipping Confirmation and Tracking
A shipment confirmation and tracking number are sent by email after the carrier scans the package. Tracking information may also be available through the customer account or order-status page.
Tracking information is supplied by the shipping carrier. A delay may occur between the creation of a shipping label and the carrier’s first physical scan.
4. Domestic Delivery Timeframes
USPS Priority Mail delivery estimates depend on the destination and begin after dispatch. The estimated transit time is separate from order processing.
FedEx - 2Day and FedEx - Overnight are paid expedited options. Carrier service estimates begin after dispatch and are subject to destination eligibility and carrier schedules.
All delivery windows are estimates and are not guaranteed arrival dates. Carrier operations, weather, holidays, regional disruptions, destination access, and other circumstances outside our reasonable control may affect delivery.
5. Express Shipping
FedEx - 2Day costs $19.99 and FedEx - Overnight costs $39.99 for eligible U.S. destinations. These paid upgrades are available at checkout and are not included in the free USPS Priority Mail offer.
Express-service availability depends on the destination, order timing, product availability, selected carrier service, and fulfillment arrangements. Available options are displayed during checkout.
6. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information during checkout.
Stealth Research Labs is not responsible for delivery delays, failed deliveries, returned shipments, address-correction charges, or lost packages resulting from incorrect, incomplete, outdated, or undeliverable information supplied by the customer.
If you notice an error in your shipping information, contact support@stealthresearchlabs.com immediately before the order has been processed or shipped. Address changes cannot be guaranteed after an order enters fulfillment.
7. Lost, Delayed, Damaged, or Non-Delivered Shipments
If a shipment appears delayed, damaged, incomplete, or lost in transit, contact support@stealthresearchlabs.com with your order number, tracking information, photographs where applicable, and a clear description of the issue.
Claims involving damaged, incomplete, or incorrect orders must be submitted within 7 days of delivery and will be reviewed according to our Refunds & Returns Policy.
When carrier tracking confirms that a correctly addressed package was not delivered, Stealth Research Labs may reship the order or issue a refund.
This resolution does not apply to packages marked as delivered by the carrier or to delivery failures caused by incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer.
8. Circumstances Outside Our Control
Delivery may be affected by severe weather, carrier disruptions, natural disasters, customs delays, public emergencies, regional access restrictions, labor interruptions, holidays, or other circumstances outside the reasonable control of Stealth Research Labs.
These circumstances may extend estimated delivery windows. They do not remove the non-delivery resolution described in Section 7 when the carrier confirms that a correctly addressed package was not delivered.
9. Shipping Restrictions
Customers are responsible for determining whether research-use-only compounds may be legally purchased, received, possessed, and used within their jurisdiction.
Stealth Research Labs reserves the right to refuse, hold, or cancel an order when required because of legal restrictions, carrier limitations, destination restrictions, product availability, payment review, compliance concerns, or operational limitations.
10. International Shipping
International shipping by individual quote. We accept shipping inquiries from qualified laboratories worldwide. Availability is confirmed for the specific material, destination and recipient before payment. Some destinations or materials may not be eligible.
The international customer pays the full quoted shipping charge, including applicable carrier surcharges and any approved packaging or insurance charges. Domestic rates, delivery estimates and the $200 U.S. free USPS Priority Mail offer do not apply to international shipments.
Cost depends on the destination, packed weight, dimensions and selected service. We confirm the shipping charge and any charges collected by SRL before you pay. Duties, import taxes and clearance charges are stated separately when applicable; charges not collected by SRL may be payable to the carrier or destination authorities.
- Send the material names and quantities, laboratory or organization, country, city and postal code.
- We review destination eligibility and obtain a quote for the packed shipment.
- Approve the quote and pay the full order and shipping amount before dispatch. The quote specifies its validity and which charges are included.
Request an international shipping quote
Prepare the details below, then email the request to our support team. Preparing the request does not send it or place an order.
Your request is ready to review. Email it using the button below or paste it into the contact form. Nothing has been sent yet.
Email quote requestPrefer to contact us directly? Email support@stealthresearchlabs.com or use our contact form. Include the destination country, city, postal code and requested materials.
All materials are intended strictly for qualified laboratory research, in-vitro testing and analytical purposes only. They are not intended for human or animal consumption.
11. Research Material Handling During Shipping
Stealth Research Labs supplies compounds strictly for qualified laboratory research, in-vitro testing, and analytical purposes only. Packaging, handling, and shipping procedures are structured to support responsible fulfillment and product integrity.
Products supplied by Stealth Research Labs are not intended for human or animal consumption, medical, therapeutic, clinical, diagnostic, cosmetic, food, or other consumer use.
12. Policy Updates
Stealth Research Labs may update this Shipping Policy when carrier, operational, fulfillment, technical, or legal requirements change. Any revisions will be published on this page together with an updated revision date.
13. Contact Us
For shipping questions, tracking support, delivery concerns, or order-related inquiries, contact Stealth Research Labs by email.